A home appraisal is an independent, professional opinion of a property's value, produced by a licensed or certified appraiser who inspects the home in person. Unlike an automated estimate, an appraisal involves a trained person actually walking the property. It's most commonly ordered by a lender as part of a mortgage, refinance, or home-equity transaction — the lender wants an objective value to confirm the home is worth what's being borrowed against it.
The appraisal process generally follows these steps:
Because a person inspects the home and applies professional judgment, an appraisal can capture things an automated model can't — like interior condition and recent renovations.
An appraisal's value is driven by comparable sales, the home's condition and features, and local market conditions. Recent, nearby, genuinely similar sales carry the most weight. A home in excellent condition with quality upgrades will generally appraise higher than a comparable home that's dated or in disrepair.
What a low appraisal means. In a purchase, if the appraisal comes in below the agreed sale price, the lender will typically only lend against the lower appraised value. That can create a gap the buyer and seller must resolve — for example, by renegotiating the price, the buyer bringing more cash, or challenging the appraisal with additional comps. In a refinance, a low appraisal can affect how much equity (the share of your home you own outright — its value minus what you owe) you can access or whether the loan works at all. A low appraisal isn't necessarily "wrong"; it's the appraiser's supported opinion given the comps and condition, and it's worth reviewing the reasoning.
Because appraisals are in-person and standards-based, they're the benchmark lenders rely on — but they still reflect a point in time and a specific set of comps.
An appraisal is a licensed professional's in-person opinion of value, built from an inspection plus comparable sales with adjustments, and it's the standard lenders use in mortgage and refinance decisions. Because a person sees the home, it captures condition and upgrades that automated estimates miss. A low appraisal can affect a purchase or refinance, so it's worth understanding the comps and reasoning behind it.